Shipping Info & Returns

1.) Shipping Information
2.) Returns

1.) Shipping Information
We send to:
-all EU countries
Orders are shipped immediately, after Bruins Holding b.v. received the invoice amount. The amount of an invoice can be wired to the account from Bruins Holding b.v. at Rabobank Netherlands.
IBAN number: NL46RABO0316597139
BIC Code: RABONL2U
Delivery times of an order, after receiving the payment:
-for The Netherlands ca. 1-3 (work)days
-for Germany ca. 2-3 (work)days
-for all other EU countries ca. 2-5 (work)days
These delivery times are not guaranteed and dependent on the good functioning of the transport company.
Shipping costs
The here listed rates and shipping costs are valid until 30 kg or a packet size of 300 cm length. Per 30 kg more (thus from 30.1 kg, 60.1 kg, etc.) or for packets longer than 300 cm the here listed standard shipping costs will double.
Austria = 13.50 €
Belgium = 10.25 €
Bosnia = 89.25 € (incl. 32.15 € customs duty)
Bulgaria = 31.50 €
Croatia = 31.50 €
Croatian Islands = 56.50 € (incl. 32.15 € customs duty)
Czechia = 30.00 €
Danish Islands = 22.75 €
Denmark = 12.50 €
Germany = 10.25 €
German Islands = 20.50 €
Estonia = 30.00 €
Estonian Islands = 55.00 €
Finland = 15.00 €
Finn Islands = 40.00 €
France = 10.25 €
French Islands = 20.50 €
Greece = 39.50 €
Greek Islands = 64.50 €
Hungary = 30.00 €
Iceland = 92.50 € (incl. 32.15 € customs duty)
Ireland = 31.50 €
Italy = 19.95 €
Italian Islands = 39.45 €
Latvia = 30.00 €
Liechtenstein = 63.50 € (incl. 32.15 € customs duty)
Lithuania = 30.00 €
Luxembourg = 10.25 €
Monaco = 15.00 €
Netherlands = 6.75 €
Netherlands Dutch Waddenislands = 9.00 €
Norway = 71.50 € (incl. 32.15 € customs duty)
Norwegian Islands = 146.50 € (incl. 32.15 € customs duty)
Poland = 31.50 €
Portugal = 28.50 €
Portuguese Islands = 93.50 €
Romania = 32.50 €
Serbia = 68.15 € (incl. 32.15 € customs duty)
Slovakia = 32.50 €
Slovenia = 32.50 €
Spain = 23.00 €
Spanish Islands = 63.00 €
Sweden = 19.95 €
Swedish Islands = 33.45 €
Switzerland = 57.90 € (incl. 32.15 € customs duty)
United Kingdom = 15.00 €
United Kingdom Islands = 40.00 €
Bruins Holding b.v. reserves the right to amend the shipping costs at all time.

2.) Returns
Receive, return and complaint of an order 
After receiving an order, the customer must check the goods at the function and correctness. If a product is defective or incorrect, the customer is obliged, to immediately notify Bruins Holding b.v., however, the latest within 14 days. Such notification must be in writing (letter or e-mail). 
The customer has the right, to send back a received order to Bruins Holding b.v., Tooropstraat 23, 6901 DE Zevenaar, The Netherlands, within 14 days and without giving any reason. (Validity is date of postmark). In this case shipping costs must be paid by customer. In this period of 14 days, customer can send back unused goods, that means, not worn, washed or used goods, thus undamaged and in original packaging. After elapse of the survey period of 14 days, the purchase will be irrevocably. 
Is an order sent back, within 14 days, the purchase price will be wired back onto the customers account, after the receiving of the returning goods. Bruins Holding b.v. is not liable for the wrong or improper use of the ordered products. The customer is oblige to read the instructions, before the use of a product. In case that a description or instruction is unclear, the customer can contact Bruins Holding b.v. for help. 
In the case of liability by Bruins Holding b.v., is the maximum amount of liability, the purchase amount of the relevant product.